Shipping Policy
Shipping Policy
Last Updated: October 2025
At Hijabe Libas, we’re committed to delivering your order safely and on time. This Shipping Policy outlines how we process, ship, and deliver your purchases.
1. Order Processing
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All orders are processed within 1–2 business days after confirmation.
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Orders placed on weekends or public holidays will be processed on the next working day.
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Once your order is processed and shipped, you will receive a confirmation email or SMS with your tracking details.
2. Delivery Timeline
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We deliver orders across Pakistan within 5 to 7 business days after dispatch.
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Delivery times may vary slightly depending on your location, courier partner, or unforeseen delays (such as weather, strikes, or holidays).
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In case of any unexpected delay, our customer service team will contact you promptly.
3. Shipping Charges
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Standard shipping charges may apply depending on your delivery location and order value.
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Free shipping may be offered during promotional periods or on orders exceeding a specific amount (as announced on our website).
4. Order Tracking
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Once shipped, you can track your order using the tracking number provided via email or SMS.
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If you face any issue with tracking, you can reach us at aliyanshamsi632@gmai.com for assistance.
5. Incorrect or Incomplete Address
Please ensure your shipping details are accurate when placing an order.
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Hijabe Libas is not responsible for delays or failed deliveries due to incorrect addresses or contact information provided by the customer.
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If an order is returned to us due to incorrect information, additional shipping charges may apply for re-delivery.
6. Damaged or Lost Packages
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We take utmost care in packaging and shipping your items.
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In rare cases of damage or lost packages, please contact us within 48 hours of delivery with your order details and photos (if applicable).
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Our support team will investigate and resolve the issue promptly.
7. International Shipping
Currently, Hijabe Libas delivers only within Pakistan. International shipping options will be announced soon.
8. Contact Us
For any shipping-related questions, please reach out to us:
Hijabe Libas
📧 Email: aliyanshamsi632@gmai.com
📍 Location: karachi